Maintenance
and Support

Having a quality, reliable source for technical support is an important factor in choosing a total automation solution provider. 

ZI-ARGUS’s support teams are readily available to respond in the event of an unexpected breakdown and they keep costly downtime to a minimum. ZI-ARGUS's support department helps organizations achieve their business goals and objectives by providing continuous support and value added services. We also offer complete maintenance outsourcing services for all installed plant automation systems.

Services are available for each production facility, for every level of automation and for the entire life cycle of any plant.

Experienced service engineers in our Support Department are available to maintain and support your systems; offering a complete range of services which include:

Service Contracts

• Preventive Maintenance (PM)

Support Line and Call Handling Centre

• 24/7 Support Line

Repair/Service Work at ZI-ARGUS Service Centre

• Industrial Automation Devices
• Power Electronic Devices
• Instrument and Measuring Devices

Repair/Service Work at Site by Field Service

• This service will serve the customer on normal request or emergency call.
• Experienced engineers will provide the needed repair services at site.

Spare Parts Logistics

• Stock available in ZI-ARGUS Service Centre
• Prompt delivery of spare parts
• Parts Contract Services

Training

• Arrange customized in-house training as specified
• Perform the onsite training for the specific control systems used in your facility
• Provide technical documentation for all control systems